REQUEST SUPPORT
Tell me what isn’t working.
Describe one issue on one computer. Include the error, when it started, and what you’ve tried.
Email me, or use the form.
- First response
- Within 24 hours
- Pricing
- Remote $59 / up to 45 minutes; on-site quoted
Don’t send passwords, verification codes, payment details, or sensitive files. Only request help for a computer you’re allowed to manage. You approve any remote connection.
How your request information is handledSend a support request
Leave your name, email, and computer issue in the Google Form. You can also suggest a date and time.
Request supportOpens Google Forms. Select Submit there to send your request. A proposed time needs my confirmation.
AFTER YOU SEND THE REQUEST
What happens next
- I review the issue
I check the issue, device permission, and whether remote help or a visit fits. There’s no charge to ask.
- We agree on the session
Evening and weekend times depend on availability. We agree on the work, price, and terms before you pay.
- Remote connection or on-site visit
I’ll send connection instructions or confirm the visit address privately, then email a summary after the work.