SESSION PRICING
$59 for one Windows or software issue.
Remote help covers one Windows computer and one agreed issue for up to 45 minutes. On-site visits in the Las Vegas area are quoted separately.
What happens before payment
Send the issue first. I’ll check whether I can take it on before you pay. An inquiry doesn’t reserve a time.
Once we agree on the work and time, I’ll send the cancellation/refund terms and a PayPal invoice. Pay before the session.
On-site pricing
The quote covers the work, visit length, and any travel charge. Review it before accepting; the $59 remote fee doesn’t cover a visit.
If the issue needs more work
The fee covers troubleshooting and a summary of changes and next steps, even if the issue isn’t resolved. A fix isn’t guaranteed. Some problems need a repair shop, the software vendor, or more investigation.
Additional paid work needs a separate agreement.
No charge to ask
I’ll tell you if I can’t take on the issue. Evening and weekend sessions depend on availability. Emergency support, ongoing monitoring, and unlimited follow-up work aren’t included.
Check the supported issues and requirements